Delivery & shipping costs
Our prices displayed in the shop are always total prices including VAT! Only the shipping costs listed below are added.
Shipping cost calculation:
A volume weight is calculated from the volume and weight, which is used as the basis for calculating the shipping costs.
Delivery times:
United Kingdom: 3–10 working days*
Germany, Austria, Belgium, Luxembourg, Poland, Hungary, Czech Republic, Latvia, Slovakia: 1–3 working days*
Netherlands, Italy, France, Monaco, Denmark, Sweden, Ireland, Spain, Portugal, Finland: 2–5 working days*
Lithuania, Slovenia, Estonia, Romania: 3–5 working days*
Shipping time for pallets to the UK: Please enquire with our customer service.
*Working days: Monday to Friday
We do not deliver to packing stations!
For deliveries to countries outside the European Union, additional costs may be incurred in individual cases for which we are not responsible and which are to be borne by you. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Further information can be found, for example, at https://ec.europa.eu/taxation_customs/home_en and on import sales tax at http://auskunft.ezt-online.de/ezto/Welcome.do and specifically for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do
Notes on islands and special areas
A surcharge is levied for some regions. Please use the configurator above to calculate the exact costs. Enter your country of delivery, your postcode and the estimated weight of your order.
Valid for the following areas:
DE: Frauenchiemsee, Hiddensee, Insel Neuwerk, North Frisian Islands, East Frisian Islands
DK: Ærø, Anholt, Fanø, Fur, Læsø, Samsø, Sejerø
EE: Hiiumaa (Dägö), Kihnu (Kühnö), Osmussaar (Odinsholm), Piirissaar (Porka), Saaremaa (Ösel), Vormsi (Wormsi)
FR: Belle-Île-en-Mer, Bréhat Islands, Île d'Aix, Île d'Arz, Île de Batz, Île de Groix, Île de Noirmoutier, Île de Ré, Île de Sein, Île d'Oléron, Île d'Ouessant, Île d'Yeu, Molène Archipelago, Corsica
GB: Outer and Inner Hebrides, Highlands of Scotland, Isle of Wight, Islands in the Firth of Clyde, Kintyre Peninsula, Northern Ireland, Orkney Islands, Isles of Scilly, Shetland Islands
IT: Egadi Islands, Aeolian Islands, Islands and special areas in/on the Gulf of Naples, Venice Lagoon, Pantelleria, Pelagic Islands, Pontine Islands, Sardinia, Tremiti Islands, Tyrrhenian Islands, Ustica
NL: Marche Peninsula, West Frisian Islands
SE: Gothenburg Archipelago, Holmöarna, Gräsö Island, Koster Islands, Gotland Province, Blekinge Archipelago, Stockholm Archipelago
ES: Balearic Islands
